Synching from Zoho CRM and Duplicate Records

Synching from Zoho CRM and Duplicate Records

The import process would create a duplicate for the first time of the import if there are two contacts of the same name.

For example, lets say there is a contact called X in Zoho Books already.

There is another contact in Zoho CRM with the same name X.

So when the import happens for the first time, a duplicate contact will be created for X in Zoho Books.

This will also be marked as imported from CRM and can be marked inactive.


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